Making your own "new Feature" window

Been having some trouble reaching out to the users with our own "new releases" and the information about our own fixes and new functionality. Looking at the community I realized that I wasn't alone with this problem. Today people are getting flooded with information through email so we threw that idea out the window. We also tried to publish the releases with knowledge articles, but the success hasn't been overwhelming.

So now I was thinking that perhaps we should do like ServiceNow and throw up a popup windows when user logs in. And this is how I did it.

Looking into the related list "versions" and table "Update versions" after an upgrade.

I got a question about the previous post "What happens if I update an Out Of the Box script, business rule etc.?". The question was: Any updates on that script from a new SNC patch or version will be added as a version of the script byt your version will still be the active one.

What happens if I update an Out Of the Box script, business rule etc.?

This question was wondering around inside my head for quite some while. The simple answer that I got and it was hard to find more about it was: It doesn't get updated when ServiceNow releases a new patch or release.

Well, that is a start. But then again. Can I somewhere see what will be excluded from an upgrade. After been configuring ServiceNow for like 6 months and now been live for almost another 6 month, I finally starting to understand it more deeply how things work and starts to question if we shouldnt have done it in a different way instead. And I find stuff here and there that hasn't been done by the rule "do not edit copy existing rule instead and edit that".

After digging around and talking to HI-support I found out that everything that is excluded from an upgrade is stored in a particular table, which wasnt such a big surprise...

And this is how it works: